voicemail

3 replies
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I'm trying to get access to my voicemail. Nothing working. They ask me to call from my phone??? I'm calling from my phone. I can set up pin because I can't get to this option. I got voicemail enabled on my id account. Haw to set up pin please?

K

Kwanele Z

iD Mobile Employee

Hi @Psipsinel,

Thank for your message.

We’re truly sorry to hear that you’re experiencing issues with your voicemail PIN, we understand how frustrating that can be.

To set up or change your iD Mobile voicemail PIN, please dial 123 from your mobile, then press 2 for settings, followed by 1 to change your PIN. Simply follow the prompts to enter a new 4–10 digit PIN and confirm it by pressing #.

If you’re currently abroad, you can access your voicemail by dialling +44 7782 333 123 and following the same steps.

Thanks.

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P

PsipsinelAuthor

New Contributor

Thank you for your reply. That is not working either. I've tried all the tips I found online. When I call and press 2 it's simply hang up. Nothing working.

M

Michael Z

iD Mobile Employee

Hi @Psipsinel ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.