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Community Member
Sep 16, 2026 8:24 PM UTC
Question

voicemail

I want to reduce the amount of rings before my voicemail starts.

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Sep 18, 2026 11:24 AM UTC

    Hi ​@Debbie St,

     

    Unfortunately, it isn't possible to change the number of rings or reduce the time before your call diverts to voicemail on iD Mobile.

     

    The voicemail ring duration is set automatically and isn't something we can manually adjust on the account.

     

    I'm sorry if this isn't the answer you were hoping for.

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

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