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Question

voicemail doesnt work

  • June 28, 2026
  • 1 reply
  • 3 views

when i dial voicemail the number does not work, it’s just silent doesn’t even ring. i cannot listen to any message. I have tried everything 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • June 29, 2026

Hi ​@Sheshe,

 

We're sorry to hear you're having trouble accessing your voicemail.

 

Could you please confirm the following for us:

  • Are you currently in the UK?
  • Have you previously set up your voicemail?
  • Are you dialling 123 to access your voicemail?

 

Once you've confirmed these, we'll be happy to help further.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team