Voicemail help accidentally deleted

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Hi, I’m not sure if it’s possible but I want to try and retrieve a voicemail I accidentally deleted. The voicemail was only left today but it didn’t appear on my iPhone voicemails as I had blocked the person but somehow he managed to leave me a voicemail. I ideally need to send this to the police to support my DV issue.

Z

Zandile M

iD Mobile Employee

Hi @Pip1882

Thank you for getting in touch, and I’m very sorry to hear about your situation.

I understand how important this may be for you.

Regarding your query with iD Mobile, once a voicemail has been deleted from your handset or voicemail inbox, it is unfortunately not possible for us to retrieve it. Voicemail messages are stored temporarily and are automatically removed after a short retention period or once deleted by the user.

Please also check your voicemail “deleted messages” or “recently deleted” folder on your iPhone, as some devices temporarily store deleted voicemails there.

Thank you,

Zandile m

The iD Mobile Team

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