How do you get access to voicemail? ((Tried "1" and "123", but nothing). i keep getting the message that i need to activate by calling from my phone... well i am calling from my phone!!!!
Question
Voicemail set up problem. i have to call from my phone that i am calling from!
Hi
Thank you for getting in touch with us, I am so sorry that you unbale to get access to voicemail.
The easiest way to enable or disable voicemail is via the iD Mobile app:
- Open the iD Mobile app or log in to my.idmobile.co.uk.
- Tap Plan.
- Scroll down and tap Manage your iD services.
- Toggle Voicemail to ON or OFF.
- Tap Save to confirm.
Once you have enabled the voicemail you will need to set up a PIN. Make sure it isn’t easy to guess (we don’t accept simple sequences like 1111 or 1234).
Changing your PIN:
- Dial 123 from your iD mobile.
- Listen to the main menu prompts.
- Press 2 for settings, then press 1 to change your PIN.
- Enter your new PIN and confirm it.
Thank you,
Zandile
The iD Mobile Team
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