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maxwillo7
New Contributor
Aug 28, 2026 9:36 AM UTC

where do i submit pac code and find my new ohone number for id mobile app

I jave just recieved my new sim but want to keep my old number. I've received the new sim in the post but cant find where to submit my pac or where to find my phone number to log into the app

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Sep 2, 2026 4:00 PM UTC

    Hi ​@maxwillo7,

     

    Apologies for the delayed response, however kindly confirm if you still require assistance. 

     

    I am more than happy to help.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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