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Question

Where is my QR code?

  • June 18, 2026
  • 1 reply
  • 17 views

I have got an iPhone Air which only has eSim. When can I expect to receive a QR code to activate it?

 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • June 21, 2026

Hi ​@dithyramb

 

Thank you for reaching out. We’re sorry to hear that your have not received your eSIM QR code yet. 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

Anneline