why has noone contacted me from cutomer care . my phone has been switched of before the end of my contract and i still havent recived my pac code

Please can customer care contact me re the above. My contract has been terminated before the 20 th and I still haven’t received my pac code

Silver Contributor

Won’t happen- progress via the CHAT PAGE.😍

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iD Mobile Employee

Hi @Barbara Stanley,

We’re sorry to hear about the issue you’ve experienced with your PAC code and termination of your contract.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,

Anneline

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