why is my old number not active yet

Why is my old number still not active yet when I’ve submitted my pac code and was told it would be today?

iD Mobile Employee

Hi @Lucylou1603258,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

1 reply