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Question

wifi calling useless when connected to wifi

  • July 16, 2026
  • 1 reply
  • 3 views

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On top of all the other issues faced by this provider (I am still unable to receive texts from abroad, my iPad and Mac are often not longer holding my messages etc). Every time I have wifi calling turned on, if connected to any wifi network I can’t make phone calls (or receive them for that matter)…as it kills the signal (and obviously I cannot even use wifi calling to call).

I reinstalled the iOS (on both phone and iPad, macs), reset the network settings, toggled the wifi calling off and on and reset phone, iPad and the like. No difference. This network is really dreadful….

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 17, 2026

Hi ​@cosnick365,

 

We're sorry to hear you're still experiencing these issues.

 

We can see that you already have a private conversation open with us, and we'll continue assisting you there. At the moment, we're just waiting for your response so we can proceed with the next steps and continue progressing your technical ticket.

 

Once you've replied in the private chat, we'll pick it up as soon as possible.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team