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wireless headphones not included

  • May 27, 2026
  • 3 replies
  • 10 views

I have ordered a phone on pay monthly from you it said it comes with a pair of wireless headphones but they werent included in the package

Best answer by onurdata

you claim those on the Samsung website. 

3 replies

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  • New Contributor
  • Answer
  • May 27, 2026

you claim those on the Samsung website. 


  • Author
  • New Contributor
  • May 27, 2026

you claim those on the Samsung website. 

Got it now thankyou


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • May 28, 2026

Hi ​@Macey006,

 

I’m sorry to hear about the confusion regarding your offer, but I’m glad to hear that everything has now been sorted for you.

 

Thank you as well to ​@onurdata for stepping in and providing guidance, your help is greatly appreciated.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team