Community Member

Question

wrong phone number recorded after using esim abroad

1 reply
14 views

Just returned from the USA where I used an eSIM in my iPhone. Have now deleted to eSIM from my device but in ‘Mobile Data’ the wrong number is showing. I’ve tried editing it but it won’t save. I’ve also turned the phone on and off a few times.
Im still getting texts and calls but why the strange number? How can I change it back to my real number?

iD Mobile Employee

Hi @Lisa S

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.