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you have changed my number and giving losds of bills

  • August 12, 2026
  • 1 reply
  • 6 views

You have changed my number without asking. I have already upgraded my phone but yet from you guys I’m getting 3 different bills and now you have changed my number!! 

1 reply

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  • iD Mobile Employee
  • August 13, 2026

Hi ​@Eshaw,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.