I selected the option to purchase an add on to my phone but turns out I don’t need it. I can’t see any option on my account to cancel it. Can anyone help?
Question
Add on purchased in error
+22Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
+7Hi
What? Why?
Hi
This is because they are for instant use, and will be automatically applied to your account instantly.
Sorry about this.
Anika
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.