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Active Contributor
September 9, 2025
Question

Add ons Roam Beyond

  • September 9, 2025
  • 4 replies
  • 47 views

Hi 

quick question please 

I can’t find the option on the app to buy add on roaming beyond 

i tried everything but no lucky 

thanks 

 

    4 replies

    AlledhiAuthor
    Active Contributor
    September 9, 2025

     

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2025

    Hi ​@Alledhi  sorry to hear you have had trouble with this. Hopefully this article will help - How do I purchase a UK Add-on? | iD Mobile Community

    Please let us know how you get on.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    AlledhiAuthor
    Active Contributor
    September 10, 2025

    Thank you for reaching back 

    I don’t have option for add on

    kindly check the photo attached

     

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 11, 2025

    Hi ​@Alledhi  my apologies, I can see you are a Pay As You Go customer. The add ons are not available on Pay As You Go please I’m afraid.

    When you use your phone in one of our Roam Free destinations, your minutes, texts and data will be deducted  of your plan’s allowances. If you exceed your allowance, then standard out-of-plan charges apply. If you're visiting a country not included in our Roam Free destinations, you can find our roaming charges here.

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.