Hi ​@Leprechaun 

Can you please clarify what you are asking. The more details you can add, with regards to the problem, the better someone can help you.

Please be aware that this is a forum for customers and so your post may not be seen by an iD Mobile employee.

If you wish to talk to iD Mobile before then, then you can contact them via Live chat:

https://www.idmobile.co.uk/live-chat

Type ‘talk to a person’ in the dialogue box to connect to an agent.

Hi ​@Leprechaun 

Please remember to be respectful on your posts, if you continue to post foul language or insults towards people, we’ll have to ban you from the platform.

Please could you details a little more as to what’s happened here?

Roaming add-ons are applied by the user, if it’s been added to the wrong account, that would also be done by the user.

Tom