Apple Music offer UID missing or incorrect | iD Mobile Community
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Question

Apple Music offer UID missing or incorrect

  • July 21, 2025
  • 5 replies
  • 51 views

Hi

whenever I click the link to start my Apple Music free 3 months I get an error message stating the UID Is missing or incorrect. Please can you help. Thank you. 

5 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 21, 2025

Hey there ​@elazoua, sorry to hear that. Does it happen no matter what device or browser you try please?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • July 21, 2025

Hi Tyler yes it happens no matter what. 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 21, 2025

Hey there ​@elazoua, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP. Please contact our live-chat if you require instantaneous responses.

 

Thanks,

Tyler


  • New Contributor
  • July 24, 2025

Hi

whenever I click the link to start my Apple Music free 3 months I get an error message stating the UID Is missing or incorrect. Please can you help. Thank you. 

I am also having this issue ​@Tyler C are you able to help me also?


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 26, 2025

Hi there ​@l33g0dw1n, of course.

 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP. Please contact our live-chat if you require instantaneous responses.

 

Thanks,

Tyler