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Question

apple music subscription not getting the link


Hbirdy
New
 Contributor
  • New
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  • 1 reply

Hi, I have recently upgraded and I haven’t been given a link for the free three months of Apple Music.

Can someone help please 

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • July 2, 2025

Hey there ​@Hbirdy, what date did you order please?

 

Thanks,

Tyler


Hbirdy
New
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  • Author
  • New
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  • 1 reply
  • July 3, 2025

Hi, it was Sunday, I got my new handset on Monday 


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  • iD Mobile Employee
  • 354 replies
  • July 3, 2025

Hi ​@Hbirdy 

 

If you've recently purchased and the email hasn't arrived yet, we would recommend waiting 12 days from the purchase date.

 

If you don’t receive the Apple Music link within the 12 days, please let us know!

 

Anika