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Apple tv problem with PayPal

  • December 22, 2024
  • 3 replies
  • 135 views

Hi

I was trying to activate my 3 months free Apple TV.

For some reason I can't pass the stage with my bank account details.

Every single time it is saying problems with PayPal bank details.

I have checked everything is correct and still doesn't allow to set up payment confirmation etc.

Best answer by Kash

Hi ​@Liliana Kazimierczak,

Welcome to the Community!

Have you tried to update your payment information via your iPhone settings?

It may be worth trying a different payment method.

Kash

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3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8003 replies
  • Answer
  • December 22, 2024

Hi ​@Liliana Kazimierczak,

Welcome to the Community!

Have you tried to update your payment information via your iPhone settings?

It may be worth trying a different payment method.

Kash


Hi there

No because I don't own an iPhone I have android phone 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7891 replies
  • December 23, 2024

Hi ​@Liliana Kazimierczak 

 

Okay, it may be best to log into the Apple website directly to update or try different payment methods on your Apple account.

 

Tom