Purchased an upgrade ( through id mobile)yesterday where it said you get £50 voucher but no details received. Checked how to claim page but no existing offer.
+26Ben44 wrote:
Purchased an upgrade ( through id mobile)yesterday where it said you get £50 voucher but no details received. Checked how to claim page but no existing offer.
Sounds like you might've started your purchase ‘journey’ on an iD Mobile affiliate website, e.g. uSwitch, MoneySavingExpert, etcetera. Their voucher offers are independent of iD.
Hi
Thank you for getting in touch.
We are sorry to hear you have not received any further information on the offer.
Can you please confirm the following for us?
- Which website did you order from?
- What handset did you order?
- Which tariff did you opt for?
Thanks,
Nat
Did you ever solve this? I'm having the same issue.
+26LiamF wrote:
Did you ever solve this? I'm having the same issue.
Whereabouts online did you find the iD product (with a voucher offer), which you then went on to purchase,
It was given as an offer incentive to upgrade my sim only plan. I did it all through the ID mobile phone app.
+24Hey there
Thanks,
Tyler
Reply.
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