mr

how do get live chat or contact id mobile

Foolish to ever post your phone no in a public forum; suggest you use EDIT to redact.

https://www.idmobile.co.uk/live-chat

Hi ​@Martin Ellison 

As ​​​​@Geluk has suggested, you can contact the Live Chat to request a PAC code or you can log-in to My Account Online. Tap 'Plan'. Tap 'Leave iD'. Tap 'Get PAC code' or 'Get STAC code'. 

Are you asking for a PAC code to change to another network or do you just need a (dry) replacement? 
You only need to request a PAC code if you wish to move supplier.
If it is because you just need a replacement, and you’re staying with iD Mobile, then use the Live chat and one of the agents will arrange for a replacement SIM to be sent to you within 2-3 days. Or, if you need a new SIM straight away, you can visit your nearest Currys store and get a free a replacement SIM.

Hope this helps x

Please be aware that it isn’t a good thing to include personal details in a post i.e. phone number, email address etc, as this forum can be seen openly by everyone via the internet.

trying to get pac to go to new supp[ier with my old number cant get into my account because send security  code to my mobile ----which i cant get phone does not work at all-----id mobile must be running country---loads of lies unable to get in touch

Hey there ​@Martin Ellison, we’re sorry to hear that.

Please contact our live-chat and they can send you a PAC code:

https://www.idmobile.co.uk/live-chat

Thanks,

Tyler

never managed to use live chat finally got code through face book messages now moved elsewhere

Thank you for updating the thread ​@Martin Ellison  Glad to hear this has been sorted for you. 

I have also edited your original message to remove your details. 

Please get in touch if we can assist in the future. 

Thanks, 

Nat