Skip to main content
Solved

Android apps without icons


Hi. I have recently got a Samsung A20e.  All the apps I copied over from my old phone are fine but I have problems installing new ones.

When I install a new app, it works fine.  But the icon doesn't appear on my screen. I have looked on all screens and in all folders, no icon anywhere. 

If I go back into the play store, the app is there and ready to open.  It's only the icon that is missing.

Marc

Best answer by Mohammed H

Hello @darcmarc,

The apps are in the app drawer.

 

Follow the steps here: https://www.samsung.com/uk/support/mobile-devices/where-is-the-apps-button-on-my-home-screen-how-do-i-find-all-my-apps/

You will need to change your app settings that will put apps onto your home screen moving forward for any apps you install.

 

By default, on newer Android devices, apps do not automatically appear on the home screen.

 

Mohammed

 

View original
This topic has been closed for replies.

5 replies

Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • July 9, 2020

Hi @darcmarc 

You don’t perhaps have something set in your phone to hide apps do you?

This guide may potentially help if so:

https://www.androidauthority.com/how-to-hide-files-photos-apps-android-652711/#:~:text=To%20disable%20an%20app%2C%20head,on%20your%20phone%20and%20Android


  • Author
  • Community Member
  • 0 replies
  • July 17, 2020

Hi Kevin

Thanks for that.  I’m afraid it hasn’t sorted my problem out though.  The guide basically says three things:

  1. my apps could be hidden because I’ve specifically downloaded an app that allows me to hide them.  I haven’t.
  2. my apps could be disabled so I can’t see or use them.  I can’t see them, but I can use them - I have to go into the app store, find the app and press “Open”.
  3. I could have gone into the app drawer, then selected “Hide app”.  I haven’t consciously done this (I also don’t know what an app drawer is

Any other suggestions?

Thanks

Marc


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • July 17, 2020

Hello @darcmarc,

The apps are in the app drawer.

 

Follow the steps here: https://www.samsung.com/uk/support/mobile-devices/where-is-the-apps-button-on-my-home-screen-how-do-i-find-all-my-apps/

You will need to change your app settings that will put apps onto your home screen moving forward for any apps you install.

 

By default, on newer Android devices, apps do not automatically appear on the home screen.

 

Mohammed

 


  • Author
  • Community Member
  • 0 replies
  • September 16, 2020

Hi Mohammed

Thanks for the advice, that sorted out my problem. 

 

Marc


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • September 17, 2020

Hello @darcmarc

 

Glad to hear this fixed the issue!

 

Mohammed