Hi
I can't download mms messages. The son us not set up can you advise please
Question
Can't download MMS messages - MMS not set-up?
This topic has been closed for replies.
Hello
Is this with just downloading/receiving MMS messages?
Which phone are you using this on?
Are you connected to Mobile data when trying?
Mohammed
Hi Mohammed
I haven't tried sending one yet
Yes I'm connected to both wi do and mobile but on checking settings mms is not on the apn
Hello
Try turning OFF WiFi (as you can’t be on Mobile Data and WiFi at the same time since WiFi takes precedence).
Once WiFI is off and your phone has connected to Mobile Data (indicated by either 4G/LTE/3G/H+) etc try downloading the message and see if this works.
Mohammed
Hi yes I tried that and still nothing
Hello
Mohammed
As requested
Hi there
Could you edit those for us so that they’re as follows:
| Name | iD |
|---|---|
| APN | id |
| Username | <leave blank> |
| Password | <leave blank> |
| MMSC | http://mms.um.idmobile.co.uk:10021/mmsc |
| MMS Proxy | mms.idmobile.co.uk |
| MMS APN Username | <leave blank> |
| MMS APN Password | <leave blank> |
| MMS Port | 8799 |
| * anything with <leave blank> should be left blank |
Let us know how you get on thereafter.
Do I need to put anything in Apn, apn proxy,apn roaming protocol, mobile network provider mcg mind
Kind regards Karen
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.