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Can't log into my account

  • January 8, 2021
  • 1 reply
  • 69 views

StAlbansDebz
Community Member

Hoping someone can help please.   I cannot log into my ID account.   Nor can I reset my password.  I also can’t get through to ID chat as a message comes up they are closed over Xmas.   Its the 8th January now.  I want to cancel my contract.   How?

Best answer by Will R

Hi @StAlbansDebz,

 

We’ll drop you a message to assist you with your cancellation.

 

Will

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1 reply

Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • January 8, 2021

Hi @StAlbansDebz,

 

We’ll drop you a message to assist you with your cancellation.

 

Will