By Sunday it had still not Ported so I did it again on the app and now my old Sim card which is in a "spare old phone" no longer rings but my new phone with the new ID Sim in it has not adopted my old number - do I need to do anything?
Have I confused the system by in effect making 2 porting requests?
Best answer by Mohammed
Hello @Ian2009 ,
I've merged your posts into one topic. Please refrain from posting in multiple sections of the community with the same issue if you already have a topic open.
When you call out, what number shows?
If the iD Temporary number is still showing in the app/account, the port may not have fully completed, in which case we'll need to look into this further.
I will PM you now regarding this.
Mohammed
View original
I've merged your posts into one topic. Please refrain from posting in multiple sections of the community with the same issue if you already have a topic open.
When you call out, what number shows?
If the iD Temporary number is still showing in the app/account, the port may not have fully completed, in which case we'll need to look into this further.
I will PM you now regarding this.
Mohammed
