Since porting my number from EE, I have been able to make calls, use mobile data, and send and receive text messages. But incoming calls do not work. Anyone who tries to call me hears a beep, then is immediately disconnected.
I had a conversation with an agent via online chat, who told me that "the network in your area is being reinstalled". I'm a bit dubious about this, as I would have expected WiFi calling or voicemail to still work (neither do). I was told that many people are experiencing the same problem at the moment, though I can't see anyone on this forum reporting anything similar recently.
I was told on the chat that the issue would be resolved by 1/3/2021, but I really don't want to be without incoming calls all that time, and I'm far from convinced that this issue is going to sort itself out. For the record, I have tried the SIM in two different phones, both are up to date. I've tried removing and reinstalling the SIM, and restarting the phones many times.
If anyone could shed some light on this, I would be very grateful!