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Nokia 2.2 notifications not working on third party Apps


Bluemail and Whatsapp notifications not working. I’ve checked all of the obvious settings but still not getting a notification for new messages.

Shirley

Best answer by Will R

Hi @spoulton, that sounds as though it’ll be something in the handset notification settings if it’s regarding thord party Apps.

 

Have they ever worked, or have they just stopped?

 

Will

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4 replies

Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • August 15, 2020

Hi @spoulton, that sounds as though it’ll be something in the handset notification settings if it’s regarding thord party Apps.

 

Have they ever worked, or have they just stopped?

 

Will


  • Author
  • Community Member
  • 0 replies
  • August 15, 2020

They have worked intermittently since I got the phone about a year ago. I just checked it again from my husband’s phone and I got a Whatsapp notification but not a Bluemail notification

Shirley


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • August 16, 2020

Hi @spoulton,

 

Have you tried deleting and reinstalling Bluemail? It may provide the option again to enable push notifications doing this.

 

Will


  • Author
  • Community Member
  • 0 replies
  • August 16, 2020

I’ll try re-installing Bluemail and let you know how it goes. Thanks for your suggestions.

Shirley