I have just swapped to ID Mobile both my wife and I, and when putting the new SIM cards into the recently unlocked phones, hers works fine but mine won't connect to the network. It keeps coming up with not registered to network and emergency calls only.
I have tried my wife's SIM card in my phone and hers does the same thing, I've tried my SIM in her phone and it works, we have identical phones, Samsung s7 edge.
I've looked on forums on what to do and tried what I'm able to from there and nothing seems to work. Does anyone else have any ideas??
I know it's not SIM related and is to do with phone but don't know how to fix ... please help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.