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Phone Signal for Calls issue

  • 9 January 2021
  • 1 reply
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My partner is with Vodafone and has no issues with making calls in our flat. I however cannot make calls anywhere within the flat unless I literally stick my head out on the balcony. This is such an aggravating problem since i work full time at home. Is there any way of finding out why this is happening? 

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Best answer by Michelle 11 January 2021, 17:34

Hi @CharPhone 

 

We are sorry to hear about the issues you are facing when trying to make calls.

Has this issue only just started?

Do you have WiFi calling turned on? You can find out if your phone is compatible with WiFi calling via the link below:

https://www.idmobile.co.uk/help-and-advice/wifi-calling

 

We can also check to see if there are any issues within your area, we’ll just need to take your postcode?

 

Michelle 

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Hi @CharPhone 

 

We are sorry to hear about the issues you are facing when trying to make calls.

Has this issue only just started?

Do you have WiFi calling turned on? You can find out if your phone is compatible with WiFi calling via the link below:

https://www.idmobile.co.uk/help-and-advice/wifi-calling

 

We can also check to see if there are any issues within your area, we’ll just need to take your postcode?

 

Michelle 

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