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Question

Replacement Sim isn't registering in my phone

E
Community Member

I activated my replacement sim more than 24 hours ago and it is still not working in my phone. 

 

It's just saying emergency calls only and not registering.

 

Please help. 

This topic has been closed for replies.

3 replies

Mohsin
iD Mobile Employee
  • Mohsin
  • iD Mobile Employee
  • 2173 replies
  • January 11, 2021

Hi @Emzypot12 

We are sorry to hear your replacement sim is not working. We will send you a Private Message so we can look into this.

-Mohsin

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JayLucas1984
Community Member
  • JayLucas1984
  • Community Member
  • 0 replies
  • February 16, 2021

I have a similar problem and have waited more than 24hrs and all my mobile is saying is "emergency calls only"…

Please could you help?

Will R
iD Mobile Employee
  • Will R
  • iD Mobile Employee
  • 4103 replies
  • February 17, 2021

Hi @JayLucas1984,

 

Have you tried removing the SIM and powering down the handset for 10 minutes?

 

Will

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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