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Question

s10e charging port not working

  • May 19, 2020
  • 1 reply
  • 34 views

Hi, I have a Samsung Galaxy s10e on contract from 03/12/2019 so just over5 month old. The charging cable will now not go into the charging slot, I have tried other cables and have the same problem. Can someone advise please if I need to send the the phone back to Carphone Warehouse or do I need to contact Samsung directly. Thanks for any advice given. Eri

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1 reply

  • iD Mobile Employee
  • 1139 replies
  • May 21, 2020

Hi @Eric Wainman 

The warranty is provided by Samsung. 

Please contact them. 

Regards

Aklima