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Question

s10e charging port not working

  • May 19, 2020
  • 1 reply
  • 34 views
E
Community Member

Hi, I have a Samsung Galaxy s10e on contract from 03/12/2019 so just over5 month old. The charging cable will now not go into the charging slot, I have tried other cables and have the same problem. Can someone advise please if I need to send the the phone back to Carphone Warehouse or do I need to contact Samsung directly. Thanks for any advice given. Eri

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    1 reply

    A
    iD Mobile Employee
    • Aklima R
    • iD Mobile Employee
    • 1139 replies
    • May 21, 2020

    Hi @Eric Wainman 

    The warranty is provided by Samsung. 

    Please contact them. 

    Regards

    Aklima 

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