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Sim card not working


Upgraded last week have been using my original sim card, it was working great, now won't work after a text message from id emergency calls only. I'm [Removed] trying to contact idmobile via the phone which is a total waste off time! There is nobody to speak to pissed off with this crap service, if anyone from Id is reading this sort it out our another network will simple! 

Best answer by Kevin M

Hi @Adamlang83, I’ve removed the name-calling in your last post as needless to say that wasn’t called for.

We’ve sent you and @Navyneil a private message on here now so that we can take some further details and bring all the problems to a rest for you.

Simply click on your profile icon in the top right, then go to your private messages.

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10 replies

  • Community Member
  • 0 replies
  • October 16, 2020

Emergency call only indicate no network coverage.

Try to search network manually.

Restart mobile. Reinsert sim in sim1 slot.


  • Author
  • Community Member
  • 0 replies
  • October 16, 2020

I have tried both thanks, but no joy


  • Author
  • Community Member
  • 0 replies
  • October 16, 2020

Also when I try to connect to any network it says registration failed 


Navyneil
Community Member
  • Community Member
  • 0 replies
  • October 16, 2020

Similar situation. Lost phone last week. Reported and SIM blocked via phone. Ordered new sim via upgrade but still no service after 24 hours.

 


  • Author
  • Community Member
  • 0 replies
  • October 16, 2020

I feel you pain, it would be nice to hear from the iD employees.


Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • Answer
  • October 20, 2020

Hi @Adamlang83, I’ve removed the name-calling in your last post as needless to say that wasn’t called for.

We’ve sent you and @Navyneil a private message on here now so that we can take some further details and bring all the problems to a rest for you.

Simply click on your profile icon in the top right, then go to your private messages.


  • Author
  • Community Member
  • 0 replies
  • October 20, 2020

[Removed] it's taken a week for you to get back to me! 


Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • October 26, 2020

Hi @Adamlang83,

We understand your frustration, however there is no need to speak to people like that. We are still waiting for a reply to the PM so please let us know there if you need further help.

Ryan


michaelfagg
Community Member
  • Community Member
  • 0 replies
  • December 2, 2020

I've activated new SIM. This is second phone purchased and still not working??


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • December 12, 2020

Hi @michaelfagg,

 

How do you mean it isn’t working?

 

Can you provide more details please?

 

Will