Question

Sim code too short

  • 8 October 2018
  • 1 reply
  • 111 views

I have just purchased a new sim and got a 4 digit unlock code. However my Android phone is asking for an 8 digit sim service provider unlock pin

1 reply

Userlevel 6
Badge +6
Hi Tim,

This sounds as though you need a PUK code as the SIM card has become locked for some reason. This code can be found within the packaging that came with your SIM card.

Failing that, please speak with our Live Chat team here to have one given to you.

Ryan

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