Question

The annoying voicemail ICON

  • 26 February 2021
  • 1 reply
  • 15 views

Hi, I changed over to ID mobile network to save a few quids and since I have this icon on the front of my screen that says voicemail notification. I don't have any voicemails and even if I do I dont know how to access it. If I tryto go on the voicemail number it dissconnects so for e.g, I dial 123 or another voicemail number, that disconnects as well. What is the problem? I have to physically put it to sleep for max 2 hours and then it comes back on to annoy me. Honestly I AM DONE WITH ID mobile, no help at all. So annoying. I have an Android.

Thank you in advance.

 


1 reply

Userlevel 5
Badge +4

Hi @Lubna 

We are sorry to hear this. Please can you turn the voicemail option off and then back on through the iD app to see if this fixes the issue. Please can you also go into settings > Apps > search ‘Phone’ > turn all notifications off and then back on again.

Let us know how you get on.

-Mohsin

 

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