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unlock s8

Samsungs8
Community Member

I’m an id customer and need to unlock my wife’s Samsung S8 which is out of contract , I have tried a different sim but did not work .

 

Best answer by Will R

Hi @Samsungs8,

 

We’ve never locked Samsung handsets, so this sounds a little odd. 

 

What type of SIM are you trying yo use in it, and what is the error message?

 

Will

 

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3 replies

Will R
iD Mobile Employee
  • Will R
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • January 6, 2021

Hi @Samsungs8,

 

We’ve never locked Samsung handsets, so this sounds a little odd. 

 

What type of SIM are you trying yo use in it, and what is the error message?

 

Will

 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Samsungs8
Community Member
  • Samsungs8
  • Author
  • Community Member
  • 0 replies
  • January 8, 2021

The sim was a giff gaff it just didn’t show the carrier name in the left hand corner , so I took it was locked to I’d , I will try another sim from a friends phone in the next day or two 

thanks for the reply 

Dave 

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • January 10, 2021

No problem Dave, not sure if it’s a faulty SIM or could even be a handset fault, but the handset is definitely unlocked to any UK network.

 

Mohammed

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