I’ve returned my handset posted it via recorded delivery and tract it down from Royal Mail it said it’s been received,I’ve posted it back as I’m having problem with the handset and talked to one of the ID staff they’re happy to send me a new but same model handset.But now that I can’t talk to any staff via phone can’t even follow up.
Question
what happens now?
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Thank u I’ll try and send them message :) x
Hi
It can sometimes take a few days after the arrival of a return for all the admin work to be completed for the return. So my guess would be that you have nothing to worry about and that it’ll be processed shortly (if not already done).
We’ll catch up with you as soon as possible though if you’ve contacted us through the means mentioned above.
Best regards,
Kevin
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