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WiFi Calling on Pixel 2 and Pixel 2 XL


latestscoop
Community Member
Has anyone got the Google Pixel 2 and Pixel 2 Xl WiFi Calling to work on ID? Is it as simple as just enabling this under settings?

Both the Google Pixel 2 and Pixel 2 XL support WiFi calling out of the box, although they are not on the list of phones available on the ID WiFi Calling page. Is the page just out of date or do they in fact not work with ID WiFi Calling?
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19 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 8, 2018
Hello @latestscoop,

Welcome to the iD Community!

The Google Pixel 2 and Pixel 2XL aren't supported for WiFi calling on our network.

You may be able to get it to work, however, we can't provide support on this until it's a supported handset.

We're working on adding more handsets and will update here when added!

Maybe others have gotten this to work so I'll leave this open for others to comment.

Mohammed

latestscoop
Community Member
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  • May 10, 2018
... just bought the Google Pixel 2 XL. Hope this works!

  • Helpful
 Contributor
  • 11 replies
  • May 13, 2018
latestscoop wrote:
... just bought the Google Pixel 2 XL. Hope this works!

Did it work?

On other networks that support it, the likes of the Pixel and Huawei devices work natively without any Fw updates.

Curious if anyone has got an Android device to work ( other than the P10 Pro that's listed)

Main thing stopping us all from joining.

latestscoop
Community Member
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  • May 14, 2018
Bosshogg wrote:

latestscoop wrote:
... just bought the Google Pixel 2 XL. Hope this works!
Did it work?

On other networks that support it, the likes of the Pixel and Huawei devices work natively without any Fw updates.

Curious if anyone has got an Android device to work ( other than the P10 Pro that's listed)

Main thing stopping us all from joining.

The phone arrives tomorrow so I'll update you later on the week

  • Helpful
 Contributor
  • 11 replies
  • May 14, 2018
latestscoop wrote:

Bosshogg wrote:

latestscoop wrote:
... just bought the Google Pixel 2 XL. Hope this works!
Did it work?

On other networks that support it, the likes of the Pixel and Huawei devices work natively without any Fw updates.

Curious if anyone has got an Android device to work ( other than the P10 Pro that's listed)

Main thing stopping us all from joining.
The phone arrives tomorrow so I'll update you later on the week

Brilliant, thanks.

  • Community Member
  • 0 replies
  • May 15, 2018
I also have the Pixel 2 XL and unfortunately haven't managed to get WiFi calling to work as of yet. If it's not enabled soon I think I'll end up switching networks.

latestscoop
Community Member
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  • May 17, 2018
You can use Wi-Fi calling without a service with some operators, but you’ll need to turn it on.
  1. Open the Phone app [img]https://lh4.ggpht.com/CLabGZ36uKBQGoB4X2v1RZU-eb70PHwhEXY9YpxRORmU7Q1grnYW5W7C16XVfJ3chkaPwD6Igw=w20-rwa[/img].
  2. Tap More[img]https://storage.googleapis.com/support-kms-prod/5C6FB52C8BBB2C12DC89B5F42F16B9B5E9CF[/img] [img]https://lh3.googleusercontent.com/V4BkhmsXF3x2aXZBf_t6tWCaHbxK6ZcARN7s0gTt-voI9WcIkhe9R36jyDlD9hJZZw=w13-h18-rwa[/img] Settings.
  3. Tap Calls.
  4. Tap Wi-Fi calling. If you can't see this option, it will be because your operator doesn’t support this feature.
... WiFi Calling option does not appear for me

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 Contributor
  • 11 replies
  • May 24, 2018
Shame @Mohammed .
We ended up going elsewhere to have WiFi calling on our Android devices.
Pretty standard feature these days, pity @iD Mobile have dropped the ball there.

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
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  • May 25, 2018
I'm sorry to hear this was the dealbreaker for you @Bosshogg,

We're working on expanding our list of available handsets.

We hope that you return if this feature becomes available in the future to give us another chance.

Mohammed

  • Community Member
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  • May 25, 2018
Mohammed wrote:
I'm sorry to hear this was the dealbreaker for you @Bosshogg,

We're working on expanding our list of available handsets.

We hope that you return if this feature becomes available in the future to give us another chance.

Mohammed

Any idea as to when WiFi calling will be available on the Google Pixel 2 XL?

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 25, 2018
Hey @Isaac,

I don't have any time-frames I can advise of currently, sorry about that.

Mohammed

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 Contributor
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  • May 31, 2018
Enabling WiFi calling and volte on Android devices would be a huge selling point for @iD Mobile . Especially as other NVMO's are now bringing it.
As said above, should be standard by now as most of the devices support it, just the provider holding it back.

Will check back in a few months when the next batch of my Sims need replaced.

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  • 2 replies
  • June 2, 2018
Bosshogg wrote:
Enabling WiFi calling and volte on Android devices would be a huge selling point for @iD Mobile . Especially as other NVMO's are now bringing it.
As said above, should be standard by now as most of the devices support it, just the provider holding it back.

Will check back in a few months when the next batch of my Sims need replaced.

+1
Just received my Oneplus 6, disappointed to see there is no Wifi calling available for the phone.

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 Contributor
  • 11 replies
  • June 2, 2018
limegreenzx wrote:

Bosshogg wrote:
Enabling WiFi calling and volte on Android devices would be a huge selling point for @iD Mobile . Especially as other NVMO's are now bringing it.
As said above, should be standard by now as most of the devices support it, just the provider holding it back.

Will check back in a few months when the next batch of my Sims need replaced.
+1
Just received my Oneplus 6, disappointed to see there is no Wifi calling available for the phone.

The OP6 supports it as most others do.
Plenty of OP6 users have WiFi calling on EE and 02.

Steve07805
Community Member
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  • September 26, 2018
Unfortunately this will be a deal breaker for me.. I want a Pixel 2 and need WIFI calling... shame as I was thinking about giving ID a chance

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  • October 6, 2018
This is really disappointing. I just cancelled my EE contract and ported my number to iD. Now I have no signal at home and can't use Wi-Fi calling on my Pixel 2, so I can no longer receive calls or texts at home. Really disappointing, will be needing to withdraw from the contract and go back to EE or another provider.

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  • December 6, 2018
I would also like to see WiFi calling on Pixel devices. I just bought a Pixel 2 XL and having the exact same issue - no signal at home now because iD doesn't support the phone yet, I relied on WiFi calling with my old phone.

Is there any update on this?

  • Community Member
  • 0 replies
  • August 11, 2019
I just joined iD and have a pixel 2. Found this thread in the hopes I could set up WiFi calling.
So disappointing that 1 year after the thread was started, still NO pixel devices are supported.
I wonder how many non-apple devices have been added to the compatibility list on that time?

  • Community Member
  • 0 replies
  • September 11, 2019
Come on @iD Mobile add Pixel for wifi calling we're feeling left out.