After yesterday’s network outage, we’re aware that some customers are still facing issues accessing our 4G network and using Wi-Fi Calling. We’re working with our network partners to get this resolved, and get all our customers back up and running as soon as possible.
If you’re still experiencing issues, we recommend turning your phone off and on every couple of hours until your services are restored as normal.
Services are now fully restored. If you still can't connect to the network, please turn your phone off and on again, or turn airplane mode on for about 30 seconds then off. This should help to reconnect you to the network.
We’re sorry for the inconvenience this has caused.
