Solved

The app isn't working.

6 years ago
December 31, 2018
8 replies
828 views

Efcgarv
Community Member

Just to let you know the app had today stopped working for me. Won't connect now.

Its been installed twice. It's an internal problem with id everything is correct my end. Network is fine WiFi is working at home too. Sort it out please or at least notify those who need to know

Happy new year

Best answer by terrywebbs

UPDATE:
App is slowing starting to work again might need some more time, however can now access my account dashboard from web browser...

View original

This topic has been closed for replies.

PhilN
Community Member
0 replies
6 years ago
December 31, 2018

Same for me mate, seems my 3g/4g is working but nothing else

E

Efcgarv
Author
Community Member
0 replies
6 years ago
December 31, 2018

Yeah mate seems it's affecting everyone

terrywebbs
Helpful  Contributor
515 replies
6 years ago
December 31, 2018

Yes that's what I am getting also, would seem the network is now experiencing some service issues...
No idea on a time scale for a fix please be patient and try again later.

Even the dashboard account login from a computer shows some very odd behaviour.

terrywebbs
Helpful  Contributor
515 replies
Answer
6 years ago
December 31, 2018

UPDATE:
App is slowing starting to work again might need some more time, however can now access my account dashboard from web browser...

E

Efcgarv
Author
Community Member
0 replies
6 years ago
December 31, 2018

Will wait a couple of hours from now

Richard Mcneff
Community Member
0 replies
1 year ago
April 2, 2024

I enter my email, ID mobile number and date of birth correctly but get an ‘oops something wrong’ message. I note other customers have the same problem. Everything I try with your software is affected by glitches. Most unsatisfactory. Am thinking of switching to new network if this goes on. Kindly help. rcmcneff@hotmail.com