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The app isn't working.

  • 31 December 2018
  • 5 replies
  • 493 views
E
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Userlevel 1
Just to let you know the app had today stopped working for me. Won't connect now.

Its been installed twice. It's an internal problem with id everything is correct my end. Network is fine WiFi is working at home too. Sort it out please or at least notify those who need to know

Happy new year
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Best answer by terrywebbs 31 December 2018, 19:49

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5 replies

PhilN
Userlevel 1
Same for me mate, seems my 3g/4g is working but nothing else
E
Rank
Userlevel 1
Yeah mate seems it's affecting everyone
terrywebbs
Rank
Userlevel 7
Badge +10
Yes that's what I am getting also, would seem the network is now experiencing some service issues...
No idea on a time scale for a fix please be patient and try again later.

Even the dashboard account login from a computer shows some very odd behaviour.
A factory reset is not a solution. 80% of problems can be solved by upgrading the device software, the remaining 20% can be resolved by asking for help.
terrywebbs
Rank
Userlevel 7
Badge +10
UPDATE:
App is slowing starting to work again might need some more time, however can now access my account dashboard from web browser...
A factory reset is not a solution. 80% of problems can be solved by upgrading the device software, the remaining 20% can be resolved by asking for help.
E
Rank
Userlevel 1
Will wait a couple of hours from now

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