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Account Error

  • November 27, 2020
  • 1 reply
  • 46 views
Millymolly14
Community Member

Hi, I had an ID account but I transferred to a different provider but now I’ve come back to ID but when I log into my account it won’t show me what data I have it just says ‘error’

Best answer by Ryan D

Hi @Millymolly14,

As you have come back to us and started a new contract, you will need to register a brand new account using a different username to access your information.

Ryan

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1 reply

Ryan D
iD Mobile Employee
  • Ryan D
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • December 2, 2020

Hi @Millymolly14,

As you have come back to us and started a new contract, you will need to register a brand new account using a different username to access your information.

Ryan

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