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Question

account help

  • February 28, 2021
  • 1 reply
  • 28 views
T
Community Member

I know my mobile number and account number, but I can't remember my password and I cannot access the email I first used to set up. How do I get into.my account? 

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1 reply

Ryan D
iD Mobile Employee
  • Ryan D
  • iD Mobile Employee
  • 4571 replies
  • March 2, 2021

Hi @Tinamob,

You can try and reset the password for your account (here) and this will send a code to your phone via SMS. You can then input this code which will allow you to access the account to reset your password.

Ryan

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