Solved
Account log in issues
I haven't been able to log in to my account for several months, so am unable to view my bills. Not only that, when I attempt to change my user name/password or whatever, the site just doesn't respond to anything I do. I am a bit of a technophobe, but if the site doesn't respond to anything I try, what can the problem be?
Best answer by Michelle H
Hi
Please could you try clearing the cache and cookies from your web browser and try again.
Let us know if the error still appears and we’ll be able to investigate further.
Thanks
Michelle
iD Mobile
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