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Question

Account set up but not receiving security code

  • October 9, 2020
  • 1 reply
  • 188 views
PaulaH
Community Member

I am trying to set up my account and have not received a security code so unable to proceed….

 

This topic has been closed for replies.

1 reply

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • October 12, 2020

Hello @PaulaH,

Sorry to hear that.

The code is sent as a text to the iD Mobile SIM card.

Have you got the iD SIM card inserted into the phone?

Without this, you’ll be unable to register.

 

Mohammed

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