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Question

Allowance

  • August 21, 2018
  • 1 reply
  • 200 views
AB1991
Community Member
Im on the unlimited calls an txts and 8GB of data its due to refresh on the 26th but i went on my app today and its renewed my allowance and only gave me 2.5GB now its still saying refresh on tye 26th ID mobile customer service are useless any info why this has happend i had like 5GB of my data left yesterday
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1 reply

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • August 27, 2018
Hello @AB1991,

I can see it's been a few days since this was posted.
Has this issue since been resolved?

Have you since received your full allowances?

Mohammed
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