Question

Can’t register for ID app

  • 4 September 2018
  • 2 replies
  • 117 views

keep getting error message saying the information is incorrect or a user already exists

2 replies

Userlevel 6
Badge +6
keep getting error message saying the information is incorrect or a user already exists

Hey @Cmcadman,

Have you already registered? If so, try resetting the password.

To confirm you would register via this link
If you've forgotten your details, try the forgotten your username/password links.


Mohammed
I am having the same problem, and when I click "forgotten username" or "forgotten password" the system doesn't recognise my information.

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