Question

Cant get my account details.

  • 6 June 2019
  • 1 reply
  • 100 views

i cant register as i already have an account yet when i go to log in i cant nore can i get my username. as when i got on to the register my number is valid date of birth is valid and name is valid but says i already have an account but then go and do the same logging in and to no supprise its invalid.

1 reply

Userlevel 4
Badge +6
Hi T1nkerTV, if you have a new account then currently, you need to use a different email address to register.

If you are having trouble accessing your existing account then, https://my.idmobile.co.uk/web/cpw/forgot-username/ will help you regain access.
-Phil

Reply