Skip to main content
Question

Cant log into the app

  • January 1, 2020
  • 1 reply
  • 80 views
J
Community Member

Hi 

The app wont let me register as it says my details are incorrect.

The phone number is correct,last name,and the date of birth.

Not sure what else I can do?

 

Help, thanks Darren

    This topic has been closed for replies.

    1 reply

    Phil H
    iD Mobile Employee
    • Phil H
    • iD Mobile Employee
    • 411 replies
    • January 2, 2020

    Hi @jacmorganjones,

    Are you using the same details that were provided to purchase the SIM?

    Phil 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement