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Change my number - my number urgently needs to be changed. can you please help?


I need to change my number but can’t make a call to 7777 due to Covid-19. Can I please get details on how I can do this?

Best answer by Pearl M

Hi @Reevo8080 

Welcome to iD Community

A Number Change carries a charge of £25.00.

If you have a Crime Reference number and changing numbers due to this, we can waive the charge. 

Let us know which method you want to go with.

Hope this helps

Thanks, 

Pearl

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33 replies

PavD
Bronze
 Contributor
  • Bronze
 Contributor
  • 93 replies
  • April 6, 2020

Hi @Navkaurc 

Welcome to the iD Community.

I have sent you a direct message with some further information. 

Regards,

Pav


MIKEYWHITTO
Community Member
  • Community Member
  • 0 replies
  • April 16, 2020

How do I do it


MIKEYWHITTO
Community Member
  • Community Member
  • 0 replies
  • April 16, 2020

Can my number be changed


  • Community Member
  • 0 replies
  • April 16, 2020

I need to get my daughter number changed urgently


  • iD Mobile Employee
  • 1139 replies
  • April 16, 2020

Hi @MIKEYWHITTO @Aj123 

I have sent you both private messages with more information.

Regards 

Aklima 


Mikef10
Community Member
  • Community Member
  • 0 replies
  • April 20, 2020

I have new number, how can I changed it?


  • iD Mobile Employee
  • 1139 replies
  • April 21, 2020

Hi @Mikef10 

I have sent you a private message with more information. 

 

Regards 

Aklima 


  • Community Member
  • 0 replies
  • April 22, 2020

I need to change my num


  • Community Member
  • 0 replies
  • April 22, 2020

I need to change my number


  • iD Mobile Employee
  • 1428 replies
  • Answer
  • April 22, 2020

Hi @Reevo8080 

Welcome to iD Community

A Number Change carries a charge of £25.00.

If you have a Crime Reference number and changing numbers due to this, we can waive the charge. 

Let us know which method you want to go with.

Hope this helps

Thanks, 

Pearl


  • Community Member
  • 0 replies
  • April 22, 2020

I need to change it so will have to pay can you sort it for me please put it on my bill thanks 


  • iD Mobile Employee
  • 1139 replies
  • April 22, 2020

@Reevo8080 

I have sent you a private message with more details. 

Regards 

 

Aklima


  • Community Member
  • 0 replies
  • April 23, 2020

I need to change my number asap. How can i do it? Please dm me


Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • April 24, 2020

Hi @Jayfos,

I have sent you a PM regarding how to do this now.

Thanks,
Ryan


Merrymiller08
Community Member
  • Community Member
  • 0 replies
  • April 26, 2020

I want to change my number please


  • iD Mobile Employee
  • 1139 replies
  • April 28, 2020

Hi @Merrymiller08 

I have sent you a private message with more information. 

Regards 

Aklima


  • Community Member
  • 0 replies
  • July 4, 2020

want to change my number 


Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • July 9, 2020

Hi @Yob 

Are you being harassed, if so, have you reported the matter to the police and been given a Crime Reference Number?

-or-

Are you just looking to pay £25 to have your number changed?


  • Community Member
  • 0 replies
  • August 24, 2020

I would like to change my number


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • August 25, 2020

Hi @Sairah07,

 

We’ll drop you a Private Message now to get the ball rolling on this.

 

Will


I’d like my number changed please. I’m happy to be charged. Thanks


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • February 26, 2021

Hi @Jameshawthorn91 

A member of our Support team will respond to your Private Message in the next 24-48 hours to help with this.

-Mohsin


  • 0 replies
  • March 2, 2021

Hi iD... I need to change my number ASAP,  I'm been harassed & I've got a crime number... please can you help?

 

Thanks


Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • March 2, 2021

Hi @Kellieeeee,

Of course, we will send you a PM now.

For urgent help in the future, our Live Chat Team may be able to help quicker. They can be found here.

Ryan


  • Community Member
  • 0 replies
  • March 12, 2021

Hi there, 

Just tried 7777 and its sent me back to here and the chatbot cannot help on the Live Chat Service. 

My new phone/ iD to iD upgrade arrived today, but before I use it and set it up - I would like a new phone number allocated please. 

It is for safety reasons, but I do not have a crime reference number - I realise this incurs a £25 charge to my new bill and am happy for this. 

How do I proceed please? 

 

Thanks in advance.