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Question

change number but keep account


Can someone help, I want to change my phone number but carry on with my account. I have 13 months left on my contract but need to change My number. Thank you. 
 

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2 replies

Gregor
Helpful
 Contributor
  • Helpful
 Contributor
  • 1061 replies
  • April 4, 2020

Hey @Fishwxm11 

 

It is possible to change your phone number and keep the same contract. This service will be charged £25 as one of payment. This needs to be done manually by one of iD Mobile agents. I will tag @PavD and @Mohammed here and one of them will get back to you with further details. 

 

Kind Regards 

Gregor


  • Author
  • Community Member
  • 0 replies
  • April 4, 2020

Thank you, appreciated.