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Data Usage Difference

  • 23 December 2018
  • 2 replies
  • 222 views
Keb
On the iD app it says I have used 78.56mb of data but in my phone's settings it says I have only used 30.26mb. I'm worried at this rate it will appear I have run out of data when I still have plenty left.
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Best answer by Mohammed 24 December 2018, 13:10

Hey @Keb,

I believe this is the same as this one answered previously here

Search the community beforehand as you'll may find what you're looking for 😀

But if you do have any issues, let me know.

Hope this helps!

Mohammed
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2 replies

Gregor
Rank
Userlevel 8
Badge +9
What your phone is showing in the settings is not really accurately measured, it's just estimated amount of data send and received by your phone's it's not official measurement provided by your network. What you see as your usage in ID Mobile app is one and only accurate number as it is provided by the network.

How much monthly data do you have on your contact? If you spend 80mb as shown on your ID Mobile app then you spend very very little data.
I am not iD Mobile employee but I am here to help anyone as best as I can.
Mohammed
Rank
Userlevel 7
Badge +9
Hey @Keb,

I believe this is the same as this one answered previously here

Search the community beforehand as you'll may find what you're looking for 😀

But if you do have any issues, let me know.

Hope this helps!

Mohammed
Please do not Send me a message directly as my inbox is not monitored and you will not receive a response.

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