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Data Usage Difference

  • December 23, 2018
  • 2 replies
  • 237 views

Keb
Community Member
  • Community Member
On the iD app it says I have used 78.56mb of data but in my phone's settings it says I have only used 30.26mb. I'm worried at this rate it will appear I have run out of data when I still have plenty left.

Best answer by Mohammed H

Hey @Keb,

I believe this is the same as this one answered previously here

Search the community beforehand as you'll may find what you're looking for 😀

But if you do have any issues, let me know.

Hope this helps!

Mohammed
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2 replies

Gregor
Helpful
 Contributor
  • Helpful
 Contributor
  • 1061 replies
  • December 24, 2018
What your phone is showing in the settings is not really accurately measured, it's just estimated amount of data send and received by your phone's it's not official measurement provided by your network. What you see as your usage in ID Mobile app is one and only accurate number as it is provided by the network.

How much monthly data do you have on your contact? If you spend 80mb as shown on your ID Mobile app then you spend very very little data.

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • December 24, 2018
Hey @Keb,

I believe this is the same as this one answered previously here

Search the community beforehand as you'll may find what you're looking for 😀

But if you do have any issues, let me know.

Hope this helps!

Mohammed